Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.

Orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons or promotional events, processing may take slightly longer.

Estimated delivery times:

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping fees are calculated at checkout based on your delivery location.

We may occasionally offer Free Shipping Promotions, which will be clearly displayed on our website.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become available after shipment.

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided, please contact us immediately. We will do our best to update it before shipment.

Once an order has been shipped, we cannot guarantee address changes.

If your package is delayed or appears lost in transit, please contact us.

We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

If your package arrives damaged, please contact us within 48 hours of delivery and provide:

We will arrange a replacement or an appropriate solution after reviewing the information.

If you have any questions regarding shipping, please contact us:

Email: monicaramirez769@outlook.com

We aim to respond within 24 business hours.